We take great care to provide the highest level of customer service to our customers. Occasionally we may not get it right and may not meet your expectations for our company. In these instances we would like you to let us know your concerns so we can investigate and resolve the cause of your dissatisfaction.
We would consider a complaint to be regarding poor service received or a fault with a Nikon product that has not been resolved. We take your comments very seriously and we want to ensure your comments reach the right people within our organisation.
When you contact us you will be given a confirmation reference number, please keep a record of that number. We will keep you regularly updated on progress via email.
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